Shipping & Returns
We use USPS for all U.S. shipments.
We charge a flat rate for U.S. shipping that is added at checkout.
All prices are in US dollars.
How much does shipping cost?
For U.S. customers, shipping prices are priced at a flat rate depending on the item purchased.
How long does shipping take?
We ship all orders within 1-2 business days of purchase unless back-ordered.
Due to the COVID-19 pandemic’s effect on transportation availability, some USPS services will experience delays.
Once an order has been placed we will not be able to edit the order including any shipping addresses or method of shipping. Buyer must review order prior to confirming the purchase.
We are NOT responsible for packages stolen from doorsteps.
We are NOT responsible if the package is not delivered within the estimated shipping time. Shipping carriers may have delays, Hella Snatched does not take responsibility for late deliveries and will not issue a shipping refund. Please contact the carrier directly to resolve delivery time issues.
There is no warranty on any of our products. How long our waist trainers will last differs from person to person and greatly depend on usage and care.
Hella Snatched Shapewear
All of our Hella Snatched products are considered undergarments and for hygiene reasons are nonrefundable, we cannot accept returns or exchanges on our products. For this reason, we strongly encourage you to carefully review the sizing chart before ordering. Please order your waist trainer according to your waist measurement. If you are in between sizes, we encourage you to order the next size up.
Example: If you have measured your waist and your measurements have indicated that you’re between a Medium and a size Large, we recommend you order the size Large. DO NOT ORDER A SIZE DOWN
THERE ARE NO REFUNDS OR EXCHANGES ON UNDERGARMENTS DUE TO HEALTH AND HYGIENE REASONS. If you return these items on your own, you will not be refunded, we cannot accept them.
There is no warranty on any of our products. The durability of our waist trainers differs from person to person and depends on usage and product care.